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Newsletters

 

June 2008

 

The last month has been hectic: Kustom computers have been rolling out of the workshop in record amounts: Now why can’t people buy like that at Christmastime? In a break with tradition there have been one or two upgrades commissioned by associates and friends; which has led us to look at the product line a little more closely: The drab simplistic baseline models are becoming things of the past, as the new builds commissioned are becoming more up-to-date and sophisticated.

 

To emphasize the point that the default designs are only baseline examples of what we have built, rather than being all that we do build, you’ll notice that we’ve removed some of the links on most pages to individual baseline designs, and amalgamated them into a single page accessible from a single link in the sidebar under “Some of Our Successes”. From the single amalgamated picture-less page you can browse the baseline designs individually if you so desire. – But as our orders show; customers are looking for newer and more cosmetically appealing designs in general – And Kustom Komputa can, do, and will, deliver the goods.

 

We’ve been looking at the Gigabyte GA-MA69GM-S2H recently; we incorporated one in one of the upgrades we did: This board is quality, well-designed, good-looking, and cool-running: AMD chipset, ATI graphics, and our favourite Socket AM2. It’ll run a triple or quad-core AMD Phenom; but we suggest a proper AM2+ board for the purpose. We used an Athlon 64 X2 4800+ 2.5GHz energy-efficient processor; and we couldn’t get any component up to 30 degrees Celsius no matter how heavily we loaded it or how long we ran it for. The board has 4 RAM slots taking DDR2 up to and including 800MHz: We loaded it with 4 x 1 gig sticks of PC6400 (800MHz) and it ran XP faster than we’ve ever seen XP run before. (As expected XP didn’t see the entire amount of RAM; only 3.5 gig, of which 250 meg was used by the graphics – which offer s-Video, DVI, VGA, and HDMI, all on one board!) The slots are capable of taking 16 gigs of RAM, and the board is certified for running Windows Vista Ultimate. At the low price of under £40 this can only be described as the best low-middle-end board we’ve yet seen.

 

At this point I must add that as a rule Kustom Komputa don’t normally do upgrades unless it’s to an existing customer’s Kustom computer: However by making this exception we went on an exciting learning-curve and added a new motherboard to our good-books: What would you say to a GA-MA69GM-SH in a stylish iCute case…all for under £500 including CPU, RAM, HDD, the lot?

 

Recently we’ve had someone take issue with our no-Linux policy – Which in all honesty we’d forgotten about:

“The use of…Linux…will invalidate all warranties…” appears somewhere on the Exel page: This was from the early days when we’d just started up, and the only computer design available at that time was a Kustomised Exel. (Everyone has to start somewhere!) Fact: Exel computers in whatever form, don’t like running and will normally not run, Linux – Any Linux distro. The text should in fact read “…will invalidate all Kustom Komputa warranties. (Manufacturer’s parts warranties still stand- Our bad.) …So if you own Exel then you can try to run Linux on it if you like, and if you do manage it then let us know how, as we never managed it. (-Other than in a Virtual Machine.) Your components will still be covered by the manufacturer’s warranty through Kustom Komputa; but don’t send it back to us stating that it won’t work with a Linux distro installed as the main os because we know it won’t work with Linux as the main os. – Hence the original statement. If it won’t run Windows, any Windows version up to and including XP, then send it back to us. If it won’t run Linux then install Windows again. (Exel wasn’t built to run Vista; although it should be able to at a push: We recommend staying with XP or purchasing a machine built for Vista at our Existing Customer Discount. (ECD))

 

So as another flaming June begins as another flaming washout, we continue to advance at a pace which is hopefully fast enough to keep up. Enjoy the summer. (- If we didn’t already have the summer during that week in early May.)

 

April 2008

 

Another newsletter at last! It’s been a long time; getting from there to here – But needs be as needs must, and Kustom Komputa have been so busy that there’s just not been any time to spare for newsletters since January.

 

I can’t speak for the entire white-box industry; but certainly with this company sales of Vista have been abysmal; our customers this year preferring to have XP or no operating system installed in the main. It seems our comment on Vista which you’ll find on the index page is a view echoed by many. Vista took years to arrive but when it did it disappointed many people. Nevertheless it still has a few fans I know of; so all is not lost: I just hope Windows Seven, which I’m hedging a bet will appear 2H 2009 rather than during 2010, will be better and more than just a glorified XP with tough hardware requirements, colossal system resources wastage, and many bugs like Vista was. If it isn’t then Microsoft will sound their own death-knell and begin their own downward spiral as people flock to Macs and Linux. (Out of desperation.)

 

We hope you all like the new layout of the website: We’ve been working away busily throughout the first part of this year on it, and although the revamp hasn’t been as total as we’d have liked, we hope that the site is both clearer and better than before. If you have any comments then you may have noticed we’ve introduced a “Have Your Say” page, on which you can comment away to your heart’s content.

 

AMD are finally producing Phenoms properly; triple-core and quad-core, and motherboards to accommodate them are appearing. Kustom Komputa haven’t yet produced or been requested for any Phenom-powered systems at time of writing; but it’s early days, and we’re looking into building some prototypes and benchmarking to assess the overall performance of the chips as and when so that we can bring you the customer further information to assist you in your choice of specification.

 

Last year (2007) we were taking the company in a direction of sales of variations of baseline designs based upon our customer’s individual specifications: Whilst this could be seen as being a bit narrow-minded in some ways we nevertheless intend to continue on this tack to a certain extent during 2008 regarding the existing baseline designs which still remain the most popular, in addition to experimenting with emerging technologies and providing customers with wholly unique boxes to whatever extent we are able to do so. As a small company in a vast industry we must, however, realise our limitations and that we are not Microsoft-sized, nor do we have the budget of PC World. (Probably because we are fair to our customers in this cutthroat industry rather than trying to make a lot whilst giving as little as possible; but such is life, and for us to create a reputation of which we can feel proud it is necessary.)

 

We’ve improved the Quotation Request form yet again – and I know you see it getting more and more complicated; but unless we know exactly what you want we can’t provide it – So all the detail is for the purpose of assessing your preliminary requirements to a larger extent rather than trying to catch you out: It’s a request, not an exam – so if there’s anything you can’t answer just fill in the “don’t know” option and we’ll try and discuss the matter further in the follow-up email correspondence if it’s of importance. Yes we ask many questions: If we didn’t we wouldn’t be able to provide you with what you want and we’d end up selling out to PC World and providing cloned off-the-shelf systems just like they do.

 

While we’re still Kustom Komputa, however, we’ll continue to provide the individual and unique systems that you’ve come to expect of us.

 

 

 

 

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